Support

This page contains all the manuals (5 languages) and user instructions (4 videos) you need to use your product. Do you have a question that is not answered in the manuals? A question your health care provider cannot answer? Or perhaps you have a comment. Please feel free to contact us.

Diatesse XPER User Instruction bgm (Manual 4 languages)

Diatesse XPER user instruction blood glucose meter (Video 5 languages)

 

Diatesse XPER blood glucose meter manual
Diatesse XPER blood glucose meter quick guide

 

 

 

 

 

 

 

User instructions – Dutch

Instrukcja obsługi – Polski

Kullanıcı talimatları – Türk

تعليمات المستخدم – عربي

 

Diatesse XPER ketone measurement (Video and manual 4 languages)

Using the Diatesse lancing device soft (Video and manual 4 languages)

Diatesse XPER glucose test strips (Manual 4 languages)

Connection Diatesse XPER via Bluetooth with GlucoCheck App (Video)

Software for Diatesse XPER - PC connection via USB (Video)

 

Download data to PC
With the help of special software (to be installed on your PC) you can send the results of your Diatesse XPER meter, via a micro USB cable (for Windows 7 and 8) or micro USB cable or Bluetooth® (for Windows 10) and manage it on your computer if you wish. The software is suitable for PCs with Microsoft Windows operating system.

 

Installation instruction
Download the installation package for Windows 7 and 8 or Windows 10 (from this link) to your PC. If the download is successful, you need to extract the installation package (zip file). This can generally be done by double clicking on the file. In the extracted package you will find the installer (setup), double click on this file and agree to the confirmation question. Now follow the installer’s instructions to install your software. After the installation the software is installed on your PC and can be used by you.

 

Connecting the meter to a PC via cable connection
Plug the cable into a USB port on your computer. With the meter turned off, plug the other end of the USB cable into the meter’s data port. “USB” will appear on the meter display, indicating that the meter is in communication mode. Select the correct device in the software: Model TD-4289.

 

Data transmission
Follow the instructions provided with the software to send data. The results are sent with date and time. Remove the cable; the meter will turn off automatically.

 

NOTE:
The designation “BG” used in the software stands for Blood Glucose measurements. “BP” stands for Blood Presure and “Thermometer” stands for temperature measurements. ONLY “BG” APPLIES.

 

PAY ATTENTION:
Your security / anti-virus software may notify you about software downloads. The software you can download here is not malware (no malicious software for your computer). You can safely install this software despite this warning.

Connection Diatesse XPER via Bluetooth with ProCheck App (Video)

 

Bluetooth® can be switched on or off in the basic settings. The bluetooth® (BT) must be switched ON. For more information, see page 10 (chapter 6) in the Diatesse XPER manual.

 

We advise you to follow the steps below:

1105/5000
First you need to turn on the Bluetooth® function on your smartphone *.
Then install the Procheck App via App Store (IOS) or Google Play (Android).
The next step is to turn the meter on and turn it off immediately. After switching off, Bluetooth® is active, you will see the Bluetooth® signal flashing on your meter.
In the ProCheck App go to Settings, then to Bluetooth® Smart Meter and via Search you will find your meter, named Diatesse XPER xxxx
(xxxx = the unique 4 digit / letter combination of the Bluetooth® MAC code associated with your meter). Add your meter, press the arrow and select “Yes” to save the settings. Now enter the unique code to complete pairing. Your code is a combination of the last 7 digits of your meter’s serial number, without the last digit. Enter these 6 digits and then press “Pair”. After the pairing is successful, your meter’s Bluetooth® function will send your data to the ProCheck App.

Scanning the QR code is also an option, but we recommend that you use the search function.

 

To run a blood glucose test and import data:
Turn on the meter, then insert the test strip into the meter and test your blood glucose.
You can then remove the test strip (via the eject function). The Bluetooth® signal will blink and you will see on your smartphone that the data is being imported.
While importing the measurement data, the Bluetooth® signal remains on continuously.

 

Smartphone settings:
Dutch provider (mandatory).
Settings: Dutch language and region (mandatory). See Settings, General, Language and Region.

W2 Control solution (suitable for Diatesse XPER)

Name: W2 Control solution (suitable for Diatesse XPER)

Content: 4 ml
Art. no.: GD100228
ZI-no: 16078152
EAN: 8718692270633

 

Control solution contains a known amount of glucose that reacts with the test strips. This is used to check that your meter and test strips are working properly.
When should a control solution test be performed?

  • If you think the test strips or meter are not working properly;
  • When your blood glucose results do not match how you are feeling, or if you suspect the results are inaccurate
  • When practicing the test procedure;
  • If you have dropped the meter or think it may be damaged.

 

Important note:
The control solution range shown on the test strip vial is for use with control solution only. It is not a recommended range for your blood glucose levels.

 

Important maintenance tips:

  • Only use W2 Control Solution with your Diatesse blood glucose meter.
  • Do not use the control solution after the expiration date or 3 months after first opening. The advice is to write the date of opening on the vial and discard any remaining solution after the expiry date or 3 months after first opening.